Shipping policy

Every order is thoughtfully prepared with care and attention to detail. From our hands to your wardrobe, we aim to make every delivery experience effortless.

Order Processing

Orders are typically prepared within 1 business day. During busy periods or high demand, processing may take up to 2 business days.

Shipping & Delivery

Estimated delivery time is 5–10 business days after processing.

Most orders arrive within approximately two weeks from the date of purchase, depending on the destination and shipping carrier.

Orders with Multiple Items

When purchasing multiple pieces, your order may be delivered in separate packages depending on item availability and fulfillment location. This allows us to prepare and dispatch your pieces as efficiently as possible.

Tracking Your Order

Once your order has been dispatched, tracking details will be shared with you as soon as they become available, so you can follow your delivery every step of the way.

Delivery Information

All delivery times are estimates. Occasionally, customs procedures, public holidays, carrier disruptions, or seasonal demand may affect delivery schedules.

Prepared With Care

At EVÉLLAE, we believe the experience should be just as beautiful as the pieces themselves. Every order is handled with attention, care, and a commitment to making your shopping journey seamless.