FAQ

Orders are usually processed within 1 business day, and up to 2 business days during high-demand periods.

Delivery typically takes 5–10 business days after processing. Most orders arrive within 2 weeks from the order date, depending on your location and carrier.

Yes. You'll receive an email with your tracking information as soon as your order ships.

Orders with several items may ship separately depending on availability and fulfillment location. Each package has its own tracking.

Depending on your country, international orders may be subject to local import duties or taxes. Any amount shown at checkout is included in your total.

You have 14 days from delivery to request a return. Items must be unworn, unused, with tags and in their original packaging. See our Returns & Refunds page for details.

Contact us through our contact page. Once your return is accepted, we'll send you a return label and instructions.

Approved refunds are issued to your original payment method within 10 business days. Your bank may take a little longer to post it.

The fastest way is to return the item you have and place a new order for the piece you'd like once the return is accepted.

Sale items and gift cards can't be returned.

Check our Size Guide for international conversions and measuring tips. Product pages include style-specific fit notes where relevant.

Please contact us right away with your order number and a photo so we can make it right.

All available payment methods are shown securely at checkout.

Send us a message through our contact page and our team will get back to you as soon as possible.